Certification equals more efficient customs handling

With quality-assured and certified customs procedures, Ejendals has achieved smoother and more efficient export handling. “This means more straightforward border crossings with improved organisation and greater clarity in our product item register, making stock-taking easier,” says Mats Aspemo, administrative manager.

The Swedish Customs and Excise Department’s quality assurance system, Servicetrappan, is based on preventative work and partnership with Ejendals. By ensuring the information that has to be submitted is correct from the outset, the company is able to achieve quick and straightforward border crossings. But also reduced administration for customs duty issues thanks to the advantages and simplified procedures offered by Swedish Customs with certification, leading to long-term advantages for our customers. “Another positive consequence is that we have a better grip on our customs arrangements and that they are dealt with correctly right from the start. Plus we are meeting Customs and Excise’s tough ethical and moral requirements,” says Mats Aspemo.

Always back-up

Since certification, another couple of staff members have received training so that there is always back-up available to deal with customs issues. “There was a degree of anxiety to begin with about what this would mean for the organisation, that it might be difficult with quality-assured storage. However, that turned out not to be the case, only different and easier on the whole. Without doubt, certification has been a successful investment. Ejendals has been listed for the following customs procedures: import, export and bonded warehouse type E (quality-assured storage).