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Core Values

The corporate values are the standards of behavior that every employee in the organization strives to live every day.

CUSTOMER FOCUS


CUSTOMER ORIENTATION

Customer orientation is an approach to customer-relations (internal or external customers) in which staff focus on helping customers to meet their long-term needs and wants.

PROBLEM SOLVING

Solving problems involves both analytical and creative skills. Depending on the problem and the role in the organization, but the further skills, such as communication, persuasion and negotiation, are important in finding solutions to problems involving people.

MULTITASKING

Employees who have a range of skills or knowledge for working on several different projects, which may or may not be a part of the worker’s technical job description. Employee is able to fill in for absent employees and is flexible so that we as a company can provide the best possible service to the customers.

CUSTOMER FOCUS

We value proactivity and responsiveness towards our customers needs and we strive to create value through high performance and innovative solutions.

 

RESPECT


COURAGE TO SPEAK YOUR MIND

Though some people don’t speak their minds at all, others speak without being considerate. The ideal is if the employee participate actively and passionately in the decision-making process. Gather all the facts, form an opinion, make his/her case. But when the decision is made, move forward knowing that his/her voice was heard.

TAKE RESPONSIBILITY FOR YOUR OWN WORK

Employees with responsibility demonstrate a willingness to not only ensure the job is done, but also accept responsibility for the results – good or bad. They don’t blame others for mistakes and failures and if they feel that something isn’t right they take initiative and try to improve the situation instead of just complaining about it to other employees.

RELIABLE

Reliability consists to the extent to which the employeeis counted on to do what is expected of  him/her. For example, a reliable employee is one who shows up for work on time and is prepared to complete his/her work in a timely manner. A reliable worker does what he/she says they will do.

RESPECT OF OTHERS

Showing respect to someone means you act in a way that shows you care about their feelings and well-being. Showing respect for others include things like treating people with courtesy, you respect other employees time by showing up to meetings on time and prepared, you follow up the Ejendals rules and policies, you don’t interfere with other people’s right to look, think, or act differently than you because you care about (respect) their feelings and well-being.

CO-OPERATION

The employee has an understanding of how to work effectively with other people on an equal basis towards commonly held aims and objectives. They understands that communication is a two-way process, which includes listening skills but also the courage to have their say and opinion in a constructive way.

RESPECT

To show respect we take responsibiity, show trust, act with transparancy and honesty and with "one united voice" in all we do.

 

QUEST FOR EXCELLENCE


PRO-ACTIVE

Proactive behavior refers to change-oriented and self-initiated behavior in situations. Proactive behavior involves acting in advance of a future situation, rather than just reacting. It means taking control and making things happen rather than just adjusting to a situation or waiting for something to happen. Proactive employees generally do not need to be asked to act, nor do they require detailed instructions.

COMMITMENT TO THE TARGETS

Degree to which a person is determined in achieving a desired (or required) goal. Here are elements that you can see if the employee is committed to the targets:
1. Choice: Goals focus attention and direct efforts to goal-relevant activities, and away from goal-irrelevant actions.
2. Effort: Goals can lead to more effort; for example, if one typically produces 4 widgets an hour, and has the goal of producing 6, one may work more intensely towards
the goal than one would otherwise.
3. Persistence: Someone becomes more likely to work through setbacks if pursuing a goal.
4. Cognition: Goals can lead individuals to develop and change their behavior.

CONTINUOS IMPROVEMENTS

Employee is focused on increasing the effectiveness and/or efficiency of an organization to fulfil its policy and objectives. It is not limited to quality initiatives. Improvement in business strategy, business results, customer, employee and supplier relationships can be subject to continual improvement. Put simply, it means ‘getting better all the time’.

OPPORTUNITIES FOR OTHER PEOPLE’S SUCCESS

Brian Tracy explained it best when he said, “Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?’” Employees can help each others to succeed for example by sharing their network with others, show how much they appreciate other employees and the contribution they are making, giving honest and open feedback in a constructive and uplifting way or simply share their knowledge to other employees.

COURAGE TO TRY SOMETHING NEW

Does the employee have the courage to break the old traditions? Is the employee eager to learn new things? Do they get out of their comfort zone to try something new?

QUEST FOR EXCELLENCE

It´s in our DNA. We find solutions to make the impossible, possible.


LONG TERM


ABILITY TO REACH TARGETS

Understands the vision, values, and culture of the company, and develops goals with them in mind. Realistically adjusts the priorities of goals as work situations change. Approaches goals with energy, enthusiasm, drive, and focus. Develops skills that will help him/her to achieve the goals.

WILLINGNES TO DEVELOP

A desire to know new things and to improve themselves and the company. Individual level it means that a person wants to be more qualified and up to date with changes and tendencies in their professional area. They also have a desire and passion for improving their own work, working methods and organisation processes in a way that proves more effective.

HOLISTIC PERSEPCTIVE

The Employee is able to see the big picture in planning and problem solving. They want to perceive, grasp the context and structure of things, specify and understand its mechanics and underlying relationships.

FLEXIBILITY

Flexibility in the workplace is about adapting successfully to changing situations and environments. No workplace environment ever stays the same, so you will need to be able to change your job role, responsibilities and find new solutions. Workers with an orientation towards flexibility never say, “It’s not my job” or “Do I have to?” when they are asked to take on a new assignment.

Flexible employees modify their approach to tasks based on the preferences of stakeholders and the unique demands of each situation.

For employers, having employees willing to step outside their job description means they can get more accomplished with workers who are able to take on more responsibilities, do different tasks, and do more at work. Flexible employees are willing to do extra work to
get the tasks completed or the job done.

LONG TERM

We are a family owned business with a long term and sustainable focus. It´s reflected in our strategies, investments and behaviour to create a world.class business for future generations.

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